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home/Knowledge Base/Receipting/Creating a New Receipt

Creating a New Receipt

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This guide will walk you through the process of creating a new donation receipt in the system. You can add a receipt through the donor’s profile or from the donor page. Follow the steps below to complete the process.

Video: How to Issue a Donation Receipt on ActiveDonor


Adding a New Receipt from the Donor’s Profile

  1. Navigate to the donor’s profile.
  2. Click on the Add Receipt button located at the top right of the page.
Creating a New Receipt - Adding a new receipt from the donor profile

Adding a New Receipt from the Donors Page

  1. Go to the Donors page.
  2. Search for the donor using their name.
  3. Click the Add Receipt button in the last column.
Creating a New Receipt - adding a new receipt from the donor page

Filling Out the Receipt Form

On the receipt form, enter the receipt type, amount, date of receipt and receipt method as well as which project the funds should be allocated to.

Creating a New Receipt - adding a new receipt info pop up
  • Receipt Type: Choose from various receipt types such as Donation, Raffle, Sale, Tithe, Zakaat, Fete, etc. If needed, create new receipt types by clicking the provided link.
  • Amount: Enter the donation amount received.
  • Receipt Date: Input the date when the donation was received.
  • Receipt Method: Select the method of donation (e.g., cash, goods in kind, bank transfer, etc.).
  • Forex Amount (if applicable):
    • Enter the foreign amount in the provided box.
    • Select the foreign currency from the list or type a 3-letter currency code (e.g., USD, EUR, JPY).
    • Click the arrow icon to convert the foreign amount into Rand value or enter a custom Rand value as per your statement.
Creating a New Receipt - adding additional info to the receipts
  • Project Allocation: Choose the project to which the funds should be allocated.
    • If the donation is to be split across multiple projects, click Add Allocation to include additional projects.
Creating a New Receipt - adding additional allocation for receipts

Generating the Receipt

  1. Click the Create Receipt button.
  2. A confirmation window will appear – review the details and click Confirm to finalize.
Creating a New Receipt - create the receipt
Creating a New Receipt - confirm that the information is correct

Once the receipt is generated, a pop-up will display the receipt details. You can then:

  • WhatsApp the receipt to the donor.
  • Email the receipt to the donor.
  • Download a PDF of the receipt.
  • Print the receipt.

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Receipting
  • Creating a New Receipt
  • Uploading donation receipts via CSV
  • Searching for Receipts
  • Viewing all Receipts for a Donor
  • Receipt Types
  • Managing Your Message Templates
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Receipting
  • Creating a New Receipt
  • Generating a Combined (Batch) Section 18A Tax Certificate from Multiple Receipts
  • Deleting a Receipt
  • Managing Your Message Templates
  • Generating Financial (Receipt) Reports
  • Generating a Section 18A Tax Certificate
  • How to list and view deleted receipts
  • Modifying an existing receipt
  • How to setup the CSV uploader settings
  • Receipt Types
  • Uploading donation receipts via CSV
  • Searching for Receipts
  • Viewing all Receipts for a Donor
All Categories
  • Donors
  • Mobile App
  • Projects
  • Receipting
  • Reminders
  • Reports
  • Section 18A Certificates
  • Settings
  • Subscription
  • Users

  Generating a Combined (Batch) Section 18A Tax Certificate from Multiple Receipts

Deleting a Receipt  

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