To create a new user click on the settings icon in the top right corner. Click on the Usertab on the bar at the left...
To add a fundraiser: When adding the user’s information, ensure that the user role is set to Fundraiser:
Some users may not need to have access to all aspects of the system. This allows you to restrict access and set permissions for users. For...
Click on the settings icon in the main menu bar. Go to settings in the drop down menu. Select certificates from theleft menu. Layouts & Colours: Here you can select a certificate...
There are a variety of ways in which organisations will receive donations e.g. Cash, Goods in Kind, Bank transfers etc. ActiveDonor allows you to set...
Sometimes there may be a multiple types of receipts an organization may create for different purposes e.g. Donations, Raffle sale, Tithes, Zakaat etc. ActiveDonor enables...
When modifying your emails for the receipts go to your Settings section and click on the Templates tab. Here you can edit the existing email templates...
To modify your organisations settings click on the settings icon at the top right corner of the screen. Here you can edit your organisations details....
Tags allow you to group your donors into categories e.g. VIP, Volunteer, Doctors, etc. Adding a donor category:
If you have forgotten your password, you can just click on the “Forgot Your Password?” link on your login screen. When you click on the link,...
The activity log provides a history of all actions that were undertaken on the system by every user. The activity log is a read-only feature...
In the event that your organisation’s section 18A certificate only requires one signature, you can go upload a global signature that will appear on all...
To set up Newsletter Syncing you will need a Mailchimp account. You can sign up for a free Mailchimp account with the link below. 1. Set...
