How to Void (Delete) a Receipt
Note: If a section 18A certificate has already been issued for a receipt the receipt cannot be deleted.
In the event that you have duplicated or captured a receipt in error, the receipt can be deleted.
Note: a receipt cannot be deleted if a section 18A tax certificate has been issued for that receipt, you must delete the certificate first and then continue to void the receipt.
![](https://help.activedonor.com/wp-content/uploads/2023/04/46-1024x384.png)
Once you have finished deleting your Section 18A Certificate you can now proceed to delete your receipt.
- Click on the receipts page
- Search for the Donor
- Click on the delete icon
![](https://help.activedonor.com/wp-content/uploads/2023/04/47-1024x394.png)
Specify a reason for deleting the certificate and press the Void button.
![](https://help.activedonor.com/wp-content/uploads/2023/04/48.png)
Once you have voided the receipt you will notice that the receipt number will be missing from the list of receipts.
![](https://help.activedonor.com/wp-content/uploads/2023/04/49-1024x427.png)
However, if you would like to view a list of your deleted receipts, you can tick the “Revoked Receipts” box and click on the “Apply Filters” button.
![](https://help.activedonor.com/wp-content/uploads/2023/04/50-1024x387.png)
Once you have done this you can see a list of all your revoked receipts.
![](https://help.activedonor.com/wp-content/uploads/2023/04/51-1024x381.png)