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home/Knowledge Base/Receipting/How to setup the CSV uploader settings

How to setup the CSV uploader settings

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CONTENTS

  1. Setting up
  2. Upload types
  3. Uploading your CSV receipts

1. Setting up

First, you need to go to your settings page to set up your “CSV Receipts Uploader”. 

To get to your settings page, click on the settings icon in the top right-hand corner of the page.

How to setup the CSV uploader settings - Navigating to the settings page from the dashboard

Then click on the “Receipts Method” tab.

Receipt Methods are the methods how you collect receipts. They’re used to select which method your donors prefer to use while making a donation. 

How to setup the CSV uploader settings - Opening Receipt Methods settings

To edit your “Receipt Method”, click on the edit pencil icon in the last column.

How to setup the CSV uploader settings - Editing a receipt method

When you clicked on the edit icon the editor block will pop up.

Click on the little arrow in the “CSV File Type” bar to drop down the options you wish to choose for this particular receipt method.

How to setup the CSV uploader settings - Editing receipt method pop up

Once you have chosen a CSV file type press on the “Update” button in the bottom right corner to update the receipt method profile.

How to setup the CSV uploader settings - Editing receipt method pop up 2

Once you have finished editing your receipt method’s CSV file types you can now go back to the CSV receipts uploads page and proceed to upload a CSV file. 

How to setup the CSV uploader settings - CSV Uploader Page

2. Upload types

The upload types are the type of files that can be uploaded, although most bank statements are accepted not all can be uploaded. 

It is important to note that when you’ve set up your CSV file uploader you must take into consideration that the CSV file type that you have chosen in the receipt method setting is the same file format that you upload when you are choosing a file to upload.

For example, you cannot choose an ABSA CSV file type in your settings and then try to upload an FNB Business CSV. 

When you are uploading a CSV file you need to make sure that it is saved as a “CSV (Comma delimited)” CSV file, for example, like the one you see highlighted down below.

Make sure that the file/statement is in the correct format that is in line with the CSV file type. Below are some examples of statements that are accepted:

How to setup the CSV uploader settings - Saving file as a csv

Payfast

How to setup the CSV uploader settings - Payfast

ABSA

How to setup the CSV uploader settings - ABSA

Standard Bank Savings

How to setup the CSV uploader settings - Standard Bank Savings

Standard Bank Cheque

How to setup the CSV uploader settings - Standard Bank Cheque

Standard Bank Business Online

How to setup the CSV uploader settings - Standard Bank BUSINESS ONLINE

FNB Business

How to setup the CSV uploader settings - FNB Business

FNB Cheque

How to setup the CSV uploader settings - FNB CHEQUE

HBZ

How to setup the CSV uploader settings - HBZ

Albaraka

How to setup the CSV uploader settings - ALBARAKA

Nedbank

How to setup the CSV uploader settings - NEDBANK

Sage Accounting

Paysoft Impact

Generic

How to setup the CSV uploader settings - Generic

The generic CSV file option is different from a bank statement, it is usually a CSV file downloaded from other apps such as Sage and Pastel.

Alternatively, you manually enter your information into the generic format as long as it contains all the relevant formatting information and is saved as a CSV file.

3. Uploading your CSV receipts

Once you have finished setting up your CSV receipt uploader you can now return to the page on how to use it


Video: How to setup the CSV uploader settings

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  • How to setup the CSV uploader settings
  • Uploading donation receipts via CSV
  • Searching for Receipts
  • Viewing all Receipts for a Donor
  • Receipt Types
  • Managing Your Message Templates
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