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home/Knowledge Base/Section 18A Certificates/Generating a Section 18A Tax Certificate

Generating a Section 18A Tax Certificate

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Video: How to Issue a Section 18A Certificate | Step-by-Step Guide


Some Donors may request Section 18A tax certificates to be issued as this enables them to save donation tax on their donations.

In order to create the Section 18A certificate you will need to add a donor and issue a donation receipt for their contribution.

Issue Certificate from Receipt

Once you have captured the Donor’s information and created the receipt, an electronic receipt will pop up. Click Issue Certificate to generate the certificate:

Generating a Section 18A Tax Certificate - Issue Certificate from Receipt

Issue Certificate from Receipts Table

You can also issue a certificate by going to the receipts table.

  1. Click on the Receipts menu in the main navigation. 
  2. Search for the receipt you wish to generate a Section 18A for (you may search by donor name, receipt amount etc)
  3. Click on the “Requested” or “Not Required” button.
Generating a Section 18A Tax Certificate - Issue Certificate from Receipts Table

Generating The Section 18A Tax Certificate

The donor and receipt information will automatically be populated with all relevant information. You may edit this information or add notes before proceeding to issue the certificate.

Generating a Section 18A Tax Certificate - Generate Certificate for Individual Donor Pop up

If you have enabled automatic electronic signatures, then your certificate is ready to be sent to the donor. 

If you have not enabled the automatic signature option, proceed to download the certificate, print it out, and have it signed and scanned.

Save the signed certificate and then upload it into ActiveDonor by clicking on drop files here to upload:

Generating a Section 18A Tax Certificate - Section 18A Page

This feature allows you to store your signed Section 18A certificate in ActiveDonor.

To email the certificate to the donor click on E-mail Certificate and send.

Generating a Section 18A Tax Certificate - Emailing Section 18A Certificate

Regenerating Certificates

If you have previously issued a certificate that does not include recent updates to your settings (NPO number, updated logo etc.), you can manually refresh the certificate to include the most recent settings using the Regenerate button on the top right corner of the page.

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Section 18A Certificates
  • Generating a Section 18A Tax Certificate
  • How to correct invalid company registration numbers, trust numbers, id numbers and tax numbers
  • Remove SAMPLE text from Section 18A Certificate
  • Uploading an electronic signature for Section 18A Certificate
  • Searching for a Section 18A Tax Certificate
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Section 18A Certificates
  • Generating a Section 18A Tax Certificate
  • Generating a Combined (Batch) Section 18A Tax Certificate from Multiple Receipts
  • Viewing all Section 18A Tax Certificates for a Donor
  • Customising the text and layout on a Section 18A Tax Certificate
  • Deleting a Section 18A Tax Certificate
  • Managing Your Message Templates
  • Modifying a Section 18A Tax Certificate
  • How to list and view deleted 18A
  • Searching for a Section 18A Tax Certificate
  • Uploading an electronic signature for Section 18A Certificate
  • Remove SAMPLE text from Section 18A Certificate
  • How to correct invalid company registration numbers, trust numbers, id numbers and tax numbers
All Categories
  • Donors
  • Mobile App
  • Projects
  • Receipting
  • Reminders
  • Reports
  • Section 18A Certificates
  • Settings
  • Subscription
  • Users

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