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home/Knowledge Base/Section 18A Certificates/How To Refresh a Certificate

How To Refresh a Certificate

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While you are on the trial basis your Section18A Certificates will have the word “SAMPLE” across it, in the event that you wish to subscribe to a paid subscription you can simply refresh your certificate and the word will go away.


First thing is to go to your Section 18A page and look for the donor whose certificate you want to refresh, once you have found the donor you can click on the little green pill button on the left-hand side of the donor’s name.

This will take you to the page with the certificate, on the top right corner above the certificate you can click on the little “reload” icon.

Once you have clicked on this button you will notice that the whole certificate will refresh where the word “SAMPLE” will go away.

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Section 18A Certificates
  • How To Refresh a Certificate
  • Uploading an electronic signature for Section 18A Certificate
  • Searching for a Section 18A Tax Certificate
  • Managing Your Message Templates
  • Generating a Section 18A Tax Certificate
  • Modifying a Section 18A Tax Certificate
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Section 18A Certificates
  • How To Refresh a Certificate
  • Generating a Combined (Batch) Section 18A Tax Certificate from Multiple Receipts
  • Viewing all Section 18A Tax Certificates for a Donor
  • Customising the text and layout on a Section 18A Tax Certificate
  • Deleting a Section 18A Tax Certificate
  • Managing Your Message Templates
  • Generating a Section 18A Tax Certificate
  • Modifying a Section 18A Tax Certificate
  • How to list and view deleted 18A
  • Searching for a Section 18A Tax Certificate
  • Uploading an electronic signature for Section 18A Certificate
All Categories
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  • Mobile App
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  • Receipting
  • Reports
  • Section 18A Certificates
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  • Subscription
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