How do I correct a Section 18A certificate that's already been submitted to SARS?

In short: You can't edit a certificate once it's been submitted to SARS — the Edit button is locked. Instead, revoke the wrong certificate (a reason is required), issue a new corrected certificate, and then declare the revocation in a revoked IT3(d) submission so SARS knows the original no longer stands.

Why you can't just edit it

A certificate that's been included in an IT3(d) file is on record with SARS, so ActiveDonor locks editing and shows: "This Section 18A cannot be edited as it has been submitted to SARS. Please revoke it and re-issue a new one." The correct path is revoke-and-reissue, not edit.

How to correct it

1. Open the wrong certificate (the Section 18A Certificate # page).
2. Click Revoke Certificate and enter a reason (required). Its number is prefixed REVOKED- and it's soft-deleted — you can still download or email the revoked PDF.
3. Issue a new, corrected certificate with the right details. It gets its own new certificate number — you can't reuse the revoked number or date.
4. Declare the revocation to SARS. On IT3D Management, the Section 18A Revoked tab lists revoked certificates; include them in a revoked IT3(d) submission so the original is cancelled with SARS.
5. Include the new corrected certificate in your next normal IT3(d) submission.

⚠️ Important: Revoking in ActiveDonor doesn't reach SARS on its own. A certificate that was reported to SARS and then revoked must be declared in a revoked IT3(d) file, or SARS will still expect the donor's original claim.

Common issues

What you see	What it means	How to fix it
The Edit button is greyed out.	The certificate is locked because it's been submitted to SARS.	Revoke it and issue a new corrected one.
Revoked the certificate but the donor already claimed it.	The revocation hasn't reached SARS yet.	Declare the revocation in a revoked IT3(d) submission.

Related

• Revoking a Section 18A certificate
• Section 18A issued and revoked reports