How do I add or change my organisation logo?

In short: Open the gear (cog) menu and choose Settings — it lands on the Organisation tab. Use the Logo file picker to choose your image, then click Save Settings. Uploading a new image replaces the old one. A logo is only required on the very first save. You need the Manage Settings permission.

Your logo prints on your receipts and Section 18A certificates.

Steps

1. In the top navigation bar, open the gear / cog dropdown (top-right) and choose Settings.
2. The page opens on the Organisation tab.
3. Use the Logo file picker and choose your image — a JPEG, JPG, PNG or GIF no larger than 1000 KB (about 1 MB).
4. Click Save Settings at the bottom right. A green "Settings successfully saved" message confirms it.

About the "logo required" prompt

If no logo has ever been uploaded, the Logo field is marked required the very first time you save, so the form won't submit without an image. Once a logo is on file, you can save other changes without re-uploading it — the existing logo is kept until you replace it.

💡 Tip: If you don't have a logo yet, upload any placeholder image to get past the first save, then swap it for your real logo later.

Common issues

What you see	What it means	How to fix it
The form won't submit and highlights the Logo field	No logo has ever been uploaded, so it's required on the first save	Choose any JPEG/JPG/PNG/GIF image (max 1000 KB)
The logo upload is rejected	The file isn't a JPEG/JPG/PNG/GIF, or it's larger than 1000 KB	Resize or re-export a smaller image in a supported format

Related

• Organisation settings